ALICE FAQS
ALL THE ANSWERS ARE RIGHT HERE
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About Order
01. Can I order customized strings and accessories?
Yes, we can offer customization and OEM services. Contact us to place your specific requirements, and we will be more than happy to assist you.
02. Where can I buy Alice’s musical instrument accessories?
You can buy Alice’s accessories through our official representatives and authorized dealers. You can also contact us directly and we would be glad to assist you at any time. We also have an official Amazon store where you can purchase Alice strings and other products.
03. How do I become an authorized dealer in my region?
Get in touch with us to become an authorized Alice dealer in your country or region.
04. Are there any quotation fees?
We offer free quotations. So don’t hesitate to inquire about any Alice strings, plectrums, and more!
05. How long is the delivery time?
After the products you ordered have been manufactured according to your needs, you can expect to receive your order within a reasonable time. The exact delivery time depends on your order quantity and specific requirements.