ALICE FAQS

ALL THE ANSWERS ARE RIGHT HERE

About Alice's Product (Alice Strings and Accessories)

01. How good are Alice’s strings and accessories?

Alice’s musical instrument accessories are known for their fashionable design, premium material, and lasting quality. All our products are manufactured in our highly automated factory. We strictly monitor the quality of each product throughout the full production line and test the products in our lab before putting them on shelves. You can rest assured that when you choose Alice ­– you are opting for high-quality musical instrument accessories.

02. How high is the quality of Alice’s strings and accessories?

All our products are subject to multiple stages of quality control before being shipped to you. Our materials and finished products are thoroughly tested with chemical, mechanical, and structural methods. We fully enforce the ISO9001:2015 standards for our whole production cycle, from raw materials to finished and packed goods. Also, Alice’s products meet international standards.

03. Where can I find the gauges and sizes available for Alice’s products?

You can browse our wide product collection to find what you are looking for. You can also download our latest product catalog, where you will find a summary of our product series with more information about their sizes and gauges.

04. How do I find the specifications for my particular guitar or musical instrument?

On each product page, you can find more information about what products would best suit your musical instrument and other specifications. Alternatively, you can also download our complete product catalog or contact us to request more information.

05. How do I find specifications for a musical instrument accessory not showing on your website?

The accessories you can find on our website cover the vast majority of our product collections. If you need help or have any questions about our products, you can contact us at any time.